Tag Archives: customer lock-in

On Apple, Facebook, Google, Whuffie and why customer lock-in sucks

What is the difference between customer lock-in and customer value It’s huge! Customer lock-in is a marketeers wet dream. It is a bonus received at the end of the year. It is an internally focused measurement. It is EGO. If … Continue reading

Posted in Apple, business model, customer lock-in, Customer Value, Facebook, freedom, Google, social media, Uncategorized | Tagged , , , , , , | 1 Comment

5 reasons why Facebook sucks

So Facebook allows its users to import content into their newsfeeds now? Competing with aggregators like Friendfeed? Big deal. The service is already loaded with features that provide no value, so adding a new one isn’t going to make it … Continue reading

Posted in advertisement, business model, customer lock-in, Facebook, Friendfeed, on-line advertisement, social networks | Tagged , , , , , , | 75 Comments

Free is a clever disguise for a concealed trap

I have been writing a lot about the problems I see with the current main stream web 2.0 business model. Free but ad based services.  There are several issues with that business model that I summed up in a post … Continue reading

Posted in advertisement trap, Alex Iskold, Chris Anderson, customer lock-in, Customer Value, free, freedom, Kevin Kelly, walled garden, web 2.0 | Tagged , , , , , , , , | 2 Comments